- Your Progress Partner
A consultancy built to make businesses progress.
Founded in 2016, Kapadia Business Consultancy partners with founders and leadership teams to strengthen brands, boost sales and build sustainable revenue.
Our Story
Your Progress Partner since 2016.
Driving Growth. Empowering People. Transforming Retail.
Founded in May 2016 by Ratish Kapadia and Dharti Kapadia, Kapadia Business Consultancy (KBC) is a premier Business Management Firm dedicated to helping enterprises navigate the complexities of modern commerce. Based in Surat, Gujarat, we partner with businesses to streamline operations, optimize human capital, and unlock sustainable growth.
We don’t believe in rigid, one-size-fits-all strategies. Instead, we work directly on-site at our clients’ workplaces, immersing ourselves in their daily operations to deliver tailored, result-oriented advice that moves the needle.
10,000+
Employees Trained
across retail, sales and leadership programs
14+
Brands Served
from MNCs to fast-growing SMEs
105+
Projects Completed
consulting, training and activations
30%
Avg. YoY Topline Growth
delivered to active client partners
Our Vision
To become India's most trusted business consulting partner, enabling entrepreneurs and organizations to achieve sustainable growth through innovation, strategic thinking, and people development.
Our Mission
To deliver actionable business solutions that strengthen operations, enhance leadership capabilities, improve sales performance, and create measurable business impact. We are committed to helping businesses grow confidently in an ever-evolving market landscape.
Mr. Ratish N. Kapadia
Founder & Principal Consultant
Meet Our Founder
Two decades of building brands and teams.
Entrepreneurship MicroMasters from IIM Bangalore and Bachelor of Commerce from Mumbai University. Certified in Leadership Skills (Princeton Academy), Strategy Consulting (BCG), and Customer Relationship Management for Marketers (IIM Bangalore). Expert Advisor at Coleman Research Group with 20+ years of experience at Fossil India Pvt. Ltd., Luxottica Sunoptics Ltd., and Citizen Watches Pvt. Ltd.
Expertise & Services
Specialized in Business Management, Sales & Marketing Strategies, Training, and Mentoring. Serving SMEs, MSMEs, HUFs, Start-ups, and Mid-size Corporations.
Meet Our Co-Founder
A decade of streamlining operations and empowering teams
Armed with a Post Graduate Diploma in Marketing Management (PGDMM) and brings over 10 years of experience in business consulting, public relations, and client relationship management. Prior to co-founding KBC, she worked as a Wealth Manager at ICICI Prudential Life Insurance, building expertise in financial planning, client servicing, and strategic relationship management.
Expertise & Services
Specialized in Public Relations, Administrative Operations, Interpersonal Communication, and Customized Sales Training. Experienced in delivering tailored business solutions, client engagement strategies, and operational support for entrepreneurs, start-ups, SMEs, and growing businesses.
Mrs. Dharti Ratish Kapadia
Co-Founder
Why Choose KBC
What Makes Us Different?
We skip the consulting jargon and focus on what matters: execution. Our team partners with you on the ground to turn operational challenges into profitable growth stories.
Deep Industry Roots
Backed by over two decades of hands-on retail management experience.
Instant Implementation
Backed by over two decades of hands-on retail management experience.
Sales & Marketing Specialists
Focused heavily on accelerating your topline and conversion rates.
End-to-End Partnership
From high-level brand expansion down to front-line staff training.
Engagement
Retail Brand · 12 months